Privacy Policy

1. Introduction

Switzerland Web Design, operated by Infodots Services LLP, is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our website and services. We comply with GDPR, Swiss FADP, and applicable data protection laws.

2. Data Controller

3. Information We Collect

Information You Provide

• Name, email, phone number
• Company name and website URL
• Project requirements
• Billing information (processed by Stripe)

Automatic Information

• IP address, browser type, device
• Pages visited and interactions
• Referring website

4. How We Use Your Data

• Service Delivery: Provide web design services
• Communication: Respond to inquiries, project updates
• Billing: Process payments via Stripe
• Improvement: Analyze and improve our services
• Legal: Comply with legal obligations

5. Legal Basis (GDPR)

• Contract: Processing necessary for service delivery
• Consent: For marketing (with your permission)
• Legitimate Interest: Business operations
• Legal Obligation: Compliance requirements

6. Cookies

We use cookies for:

• Essential: Required for website function
• Analytics: Google Analytics (GA4) for understanding usage
• Marketing: Only with explicit consent

Manage preferences via our cookie banner or browser settings.

7. Data Sharing

We may share data with:

• Service providers (hosting, Stripe for payments)
• Analytics partners (Google Analytics)
• Legal authorities when required

We never sell your personal data.

8. Data Retention

We retain client project data for 7 years after completion for legal/accounting purposes. Marketing data retained until consent withdrawal.

9. Your Rights

Under GDPR/Swiss law, you have rights to:

• Access: Request your data copy
• Rectification: Correct inaccurate data
• Erasure: Request deletion
• Portability: Receive data in readable format
• Objection: Object to certain processing
• Withdraw Consent: At any time

Contact sales@switzerlandwebdesign.ch to exercise rights. Response within 30 days.

10. Data Security

• SSL/TLS encryption for all transmission
• Secure hosting with regular updates
• Access controls and authentication
• Regular security assessments

11. Complaints

Contact us first with concerns. You may also complain to:

• Switzerland: Federal Data Protection Commissioner (FDPIC)
• EU: Your local Data Protection Authority
• UK: Information Commissioner's Office (ICO)

12. Contact